Privacy Policy

Your privacy matters to us.

At RealShoppingBD, we respect your privacy and are committed to protecting the personal information you provide while using our website and purchasing our products. This Privacy Policy explains how we collect, use, protect, and handle your information.

1. Information We Collect

When you browse our website, contact us, or place an order, we may collect information that is necessary to provide our services.

• Name
• Phone number
• Email address
• Delivery and billing address
• Order and purchase information
• Information you provide when contacting us
• Website usage and device information

2. How We Use Your Information

We use the information we collect for legitimate business and customer service purposes, including:

• Processing and delivering your orders
• Confirming orders and communicating with you
• Providing customer support
• Improving our products and website
• Managing returns, exchanges, and other requests
• Preventing fraudulent or unauthorized activities
• Sending promotional information when permitted

3. Payment Information

If online payment services are available on our website, payment information may be processed through third-party payment providers. We do not intentionally store complete payment card information on our own servers. Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies

RealShoppingBD may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better browsing experience.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share necessary information with trusted service providers when required to operate our business, such as:

• Delivery and courier services
• Payment service providers
• Website and hosting service providers
• Technical and customer support services

We may also disclose information when required by applicable law or when necessary to protect our legal rights, customers, or business.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Third-Party Links

Our website may contain links to third-party websites or services. RealShoppingBD is not responsible for the privacy practices, content, or security of those external websites. We recommend reviewing their privacy policies before providing personal information.

8. Your Privacy Choices

You may contact us to request information about the personal data we hold about you, ask us to correct inaccurate information, or request deletion where applicable and permitted by law.

9. Children's Privacy

Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, or applicable requirements. Any updated version will be posted on this page with the revised date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact RealShoppingBD.